FAQ
Here is a list of the most frequently asked questions by our customers
FAQ'S
Frequently Asked Questions
Opening Hours for Azure?
What kind of treatments can I find at Azure?
Azure Évora
At Azure located in Évora, you’ll find signature massages such as the olive ritual, therapeutic and relaxation massages, as well as couple’s massages. Check out our menu here.
Azure Lisboa
At Azure Lisboa, you’ll have access to our signature massages such as Heal & Restore (for two), Hot & Unique, and Summer Breeze, therapeutic and relaxation massages, couple’s massages, detox and beauty treatments, as well as Wellness treatments by Gérnetic. Check out our Menu here
Are there daily passes for the spa pool?
We offer daily passes for the Tranquility Lounge (relaxation pool, sauna, and Steam Room) at Azure Lisboa for external clients. We also have memberships that include access to the Tranquility Lounge and the Gym. This service is exclusively available at Azure Lisboa.
Does Azure Wellness & SPA have a sauna?
Yes, we do have a sauna. This space can be booked by non-guests of Lisboa Pessoa Hotel through the purchase of a 60-minute day pass.
Please contact us or book directly through our online form.
Is it possible to bring children to the indoor pool?
It’s not possible. Azure Lisboa, being an intimate and relaxation-oriented space, only allows access for individuals over 14 years old.
Is it mandatory to bring a swimming cap for the indoor pool?
Yes, it is mandatory to wear a swimming cap for the relaxation pool in Lisbon or Évora.
What is the price of the Massages and Treatments?
The prices for treatments and massages vary between Azure Lisboa and Azure Évora.
You can find the menus here:
How can I book a treatment?
You can easily and conveniently book a massage or treatment through our reservation form:
For Azure Lisboa, make your reservation here.
Or call us: +351 962 097 783
(National mobile network call)
The wellness area reopen on february, the 07th.
For Azure Évora, here.
Call us: +351 961 829 481
(National mobile network call)
Can I have a facial or body treatment at Azure?
Yes, you can. This service is only available at Azure Lisboa. Book here.
Do you have anti-aging treatments?
Yes, we do. This service is only available at Azure Lisboa.
hat offers do you have for special dates and Valentine’s Day?
To celebrate love, we recommend our Hot & Unique massage with warm candles.
The Hot & Unique for Two massage is the perfect gift to celebrate love in an intimate and memorable way with your better half. Set in a cozy atmosphere, with soft lighting and the sweet aroma of vanilla in the air, this experience is designed to relax body and mind. We recommend booking in advance through our online form.
This experience is also available as a voucher, allowing you to spoil the one you love most with a gift to feel, live, and remember.
Do you offer birthday packages and wellness experiences for friends?
Yes, of course. We offer the Happy Day with Friends experience, which includes 1 hour in our Tranquility Lounge with relaxation pool, sauna, and steam bath, including the use of bathrobe, slippers, and cap, as well as a tea ritual.
This experience is combined with an offer at Mensagem Restaurant & Rooftop, including a welcome drink and a lunch menu with one drink included.
This offer includes exclusive use of the space for a minimum of 6 people. Book now
If you would like to enjoy this experience in a different format and without exclusivity, please contact through pessoa.azure@artsoulgroup.com
Do you offer bachelorette party experiences?
Yes, we do. We have a version of Happy Day with Friends designed exclusively for bachelorette parties.
This experience includes:
60 minutes in the Tranquility Lounge (relaxation pool, sauna, and steam bath)
Personalized Facial for the bride
Special gift for the bride (literary tote bag and one tin of Azure tea)
The experience is for 8 people with exclusive use of the space.
We suggest combining the wellness experience with great gastronomy and views, by enjoying lunch or dinner at Mensagem Restaurant & Rooftop, with a 12% discount on the entire food and beverage menu.
Outside exclusivity, other conditions may apply.
Contact us and book your bachelorette party or your best friend’s celebration now via online form or through pessoa.azure@artsoulgroup.com
The Azure spaces have parking facilities?
Yes, we do. Both Azure Lisboa and Azure Évora have parking facilities.
Are the parking lots at the Azure spaces free of charge?
Yes, they are free for clients who have booked massage services and treatments at the Azure spaces and within the scheduled service hours.
How to offer a treatment to family or friends?
It’s very easy and quick! Access here and choose the treatment or massage you wish to offer. You can also select a spa experience with your chosen value. This way, the recipient of the e-voucher can decide how to use the value more freely.
To do this, just follow 3 simple steps:
Choose the option you desire.
Add the amount you wish to spend.
Personalize the message that will be sent to your partner, family member, or friend’s email, or accept the pre-defined message.
And that’s it!
E-vouchers are non-refundable.
What payment methods are available?
The available payment methods are major credit cards and MB (Multibanco).
It's possible to cancel without costs?
Is it allowed to cancel a massage or treatment booking up to 4 hours before the scheduled time without any penalty. Beyond this period, 50% of the confirmed service value will be charged
